Shipping & Returns FAQ

Fabric Shipping

How much is shipping?
U.S. - $5 flat-rate shipping
International - Shipping calculated at checkout. We're working on negotiating better rates so we can offer flat-rate to you soon!

How quick is the turnaround?
Officially - 5-7 business days. Our goal - ASAP! We are always working as hard as we can to get you your wonderful fabric as quickly as possible. Note: For particularly large fabric drops we may experience additional delays in shipping.

Fabric Returns

What's the return policy?
You may return products up to 30 days after they have been delivered as long as all of the following apply:

a. The item is not damaged
b. The item has not been used
c. The item has not been cut or altered
d. The item has not be washed

Return shipping is at the expense of the buyer. Once we have received the returned item we will process the return and issue the refund (minus shipping fees).

Damaged Goods
Even though fabrics aren't very susceptible to damage during the shipping process, if you receive damaged items, we will replace them. Simply email hello@lowlandkids.com and we'll arrange a return label (we'll pay for it). An identical (where available) product will be sent at no additional cost you. If the product is no longer available, and no alternatives are suitable, we will refund your original payment.

Send Returns to:
Lowland Kids
250 N Redcliffs Dr, 4B
Suite 510
St. George, UT 84790